Search found 267 matches

by staff
Mon Dec 30, 2013 6:23 am
Forum: OLE Automation API
Topic: Conversion of Word doc having links to external files fails
Replies: 12
Views: 3563

Re: Conversion of Word doc having links to external files fa

We just checked your document with our ASP.NET SDK sample and it worked. For this we had to clear the "Update automatic links at open" option in the Advanced tab of Word Options window. We use MS Word 2010.
by staff
Tue Dec 24, 2013 10:01 am
Forum: OLE Automation API
Topic: Conversion of Word doc having links to external files fails
Replies: 12
Views: 3563

Re: Conversion of Word doc having links to external files fa

See this forum topic for information on "Before printing timeout" issue: viewtopic.php?f=19&t=5&p=5
by staff
Tue Dec 24, 2013 7:40 am
Forum: OLE Automation API
Topic: Conversion of Word doc having links to external files fails
Replies: 12
Views: 3563

Re: Conversion of Word doc having links to external files fa

We can convert your Word document without problems both manually and using Automation API. However, each time we open your document manually, we get a message about updating document links. Try to disable this message by opening Word options window, switching to Advanced tab, scrolling to General op...
by staff
Tue Dec 24, 2013 4:51 am
Forum: OLE Automation API
Topic: Conversion of Word doc having links to external files fails
Replies: 12
Views: 3563

Re: Conversion of Word doc having links to external files fa

There are no images attached to your post. Could you send a sample Word document with which you experience this problem to our support e-mail?
by staff
Thu Dec 12, 2013 2:13 am
Forum: Installing Print2Flash
Topic: Do development and production need two different licenses?
Replies: 1
Views: 688

Re: Do development and production need two different license

You should use a separate license for each server. We can give you a free development license after you obtain a production license. Just contact our support using Contact Us link above after you obtain a production license.
by staff
Mon Dec 09, 2013 5:33 am
Forum: Batch Processing
Topic: "ConvertFile" only coverts last sheet of Excel file
Replies: 2
Views: 576

Re: "ConvertFile" only coverts last sheet of Excel file

In order to convert multiple sheets, you need to turn on special processing method for MS Excel as we described in this forum topic: viewtopic.php?f=4&t=4773
by staff
Mon Dec 09, 2013 5:27 am
Forum: Batch Processing
Topic: Conversion of Excel file with empty sheet fails
Replies: 16
Views: 2969

Re: Conversion of Excel file with empty sheet fails

We tried but could not duplicate this problem in our testing environment even with your sample Excel file. During our testing your document was always converted successfully. Which version of MS Excel do you have? “Before printing timeout" error means that Print2Flash successfully instructed an ap...
by staff
Mon Dec 09, 2013 3:08 am
Forum: Batch Processing
Topic: Conversion of Excel file with empty sheet fails
Replies: 16
Views: 2969

Re: Conversion of Excel file with empty sheet fails

Excel file converts successfully, If if i pass null in third parameter of following line of code p2fServer.ConvertFile(inputPath, outputPath, settingProfile, batchProcessing, null); There is no empty sheet in the excel file. So when you pass null parameter, you get no empty sheets, right? Is it not...
by staff
Fri Dec 06, 2013 9:58 am
Forum: Batch Processing
Topic: Conversion of Excel file with empty sheet fails
Replies: 16
Views: 2969

Re: Conversion of Excel file with empty sheet fails

If actually you don't develop a plug-in for MS Excel but rather a desktop application,then it is better to use ConvertFile method as previously.
Can you convert documents successfully when SkipEmptySheets is false? If so, what does not satisfy you in this case?
by staff
Fri Dec 06, 2013 9:53 am
Forum: Batch Processing
Topic: Only last sheet is converted out of multiple excel sheets
Replies: 4
Views: 683

Re: Only last sheet is converted out of multiple excel sheet

In order to convert multiple sheets you have to use special processing method for MS Excel so this line of code is absolutely necessary. From the error message it seems that MS Excel fails to open the Excel document. You need to find out why MS Excel can't do it. Check if you can open that document ...