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Application Fades/Dark Out During Document Activity

Posted: Mon Nov 21, 2011 10:10 pm
by macjedi
Hi,

I've successfully loaded the P2F document into my AIR application, but when I "zoom-out" or "fit-to-page" the document, my application goes with it by slowly darkening out till I can't see my entire application screen, but when I resize the window a bit, it returns back.

Anyone had experienced the same issue? Any help is greatly appreciated.


Thanks,
Romeo

Re: Application Fades/Dark Out During Document Activity

Posted: Tue Nov 22, 2011 12:55 am
by staff
Could you send a sample problem project to our support e-mail so that we can investigate it?

Re: Application Fades/Dark Out During Document Activity

Posted: Thu Dec 08, 2011 3:26 am
by macjedi
Hi, I'm sorry for my late reply, I thought I haven't got a reply since I don't received a email notification from the forum.

I've found out that when I set the parent container = "hideEffect=Fade", my application fades out when I zoom in/out or "Fit to page" the loaded P2F. Do you have an idea on this?

Thanks.

Re: Application Fades/Dark Out During Document Activity

Posted: Thu Dec 08, 2011 5:03 pm
by staff
Try to remove this effect from the parent container. If this does not help, please send a sample problem project to our support e-mail so that we can investigate it.