Error during installation of version 2.7.3

Problems with Print2Flash installation
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jisner
Posts: 6
Joined: Mon Nov 24, 2008 3:09 pm

Error during installation of version 2.7.3

Post by jisner » Mon Nov 24, 2008 3:16 pm

I own a registered copy of Print2Flash 32 bit Pro Edition v2.7.1.

On Nov 10, 2008 I received an email from you concerning the release of v2.7.3.

On Nov 12, 2008 I downloaded print2flashsetup.exe.

On Nov 24, 2008 I finally got around to doing the install. NOTE: I did not uninstall my 2.7.1 version first. I accepted all Installation defaults except for "set Print2Flash as a default printer," which I unchecked.

The installation terminated with an alert

Could not install printer driver: Error code 2.

and now Print2Flash is unusable. What did I do wrong? Should I have uninstalled my old version first?

jisner
Posts: 6
Joined: Mon Nov 24, 2008 3:09 pm

Re: Error during installation of version 2.7.3

Post by jisner » Mon Nov 24, 2008 3:25 pm

Never mind! I reran the installation and it completed successfully. The only thing I did differently was to first kill Firefox. I also had the fonts directory open in Windows XP Explorer, which I closed. I can't imagine that either of these could have been the problem, but hey, it works now, and I'm happy.

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